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Time:2023-05-09
Faster Payment System (FPS) Maintenance Notice

Hong Kong Interbank Clearing Limited will conduct system maintenance of the Faster Payment System during the period specified below (Hong Kong Time). During that period, the FPS services, which are available for customers via our Corporate Internet Banking, Corporate Mobile Banking, Direct Connect Service, BComONE – Academy and Merchant Payment Collection Service will be temporarily suspended. For details, please refer to the table below:

Date From To Service Not Available
14 May 2023
(Sunday)
01:00 11:00 Corporate Internet Banking Services: FPS Related Services (e.g. FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), Electronic Direct Debit Authorization (abbr : eDDA Authorization), FPS Merchant Service etc.)

Corporate Mobile Banking Services: Authorization of FPS Related Services (e.g. FPS Transfer, FPS Addressing Services, FPS Refund, Upload batch transactions (FPS – General Transfer), Electronic Direct Debit Authorization (abbr : eDDA Authorization), FPS Merchant Service etc.)

Direct Connect Service: FPS Related Services (e.g. FPS Transfer, FPS Addressing Services, FPS Refund etc.)

BComONE – Academy: FPS QR code Payment Service

Merchant Payment Collection Service: FPS QR code Payment Collection Services

The FPS Services suspension period may be adjusted subject to the actual system maintenance progress. We reserve the right to adjust the service suspension period without prior notice. Customers are advised to make necessary arrangement in advance. We apologize for any inconvenience this may cause.

For enquiries, please contact our Corporate Customer Services Hotline at (852) 398 95559 during below office hours.
Monday - Friday : 09:00-18:00
Saturday : 09:00-13:00




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