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Bank of Communications Hong Kong Branch
Announces Branch Service Change Update

Bank of Communications Co., Ltd. Hong Kong Branch holds the health and safety of our customers and employees in the highest regard. In view of the latest COVID-19 situation, we now update our precautionary measures and our service arrangements.

Services of the following retail branch has been suspended since 24 March (Thursday) until further notice:
Branch Name Address
New Territories
Tuen Mun Branch Shops 7-8 on G/F, Castle Peak Lin Won Building, 2-4 Yan Ching Street, Tuen Mun, New Territories
Services of the following retail branches will be resumed from 25 March (Friday):
Branch Name Address
Hong Kong Island
Shau Kei Wan Branch Shop 2-3, G/F., Tung Fai Building, 161-165 Shau Kei Wan Main Street East, Hong Kong
New Territories
Sam Shing Estate Branch Shop No. 4, G/F., Moon Yu House, Sam Shing Estate, 6 Sam Shing Street, Tuen Mun, New Territories
Services of the following retail branches remain suspended until further notice:
Branch Name Address
Hong Kong Island
Kennedy Town Branch G/F., 113-119 Belcher's Street, Kennedy Town, Hong Kong
Quarry Bay Branch Shops 2, G/F., No. 1001 King's Road, Quarry Bay, Hong Kong
Hennessy Road Branch G/F., Bank of Communications Building., 368 Hennessy Road, Hong Kong
Business Department Unit B B/F & G/F, Unit C G/F, Wheelock House, 20 Pedder Street, Central, Hong Kong
Taikoo Shing Branch Shop 38, G/F., CityPlaza 2, 18 Taikoo Shing Road, Hong Kong
North Point Branch Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong
Portion B of Shop 13, G/F, King's Tower, No. 480 King's Road, North Point, Hong Kong
Cheung Sha Wan Plaza Branch Unit G04 on G/F., Cheung Sha Wan Plaza, 833 Cheung Sha Wan Road, Kowloon
Ngau Tau Kok Branch Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon
Jordan Road Branch 1/F., Booman Building, 37U Jordan Road, Kowloon
New Territories
Tin Shui Wai Branch Shop No. G72, G/F, +WOO (Phase 1), 12-18 Tin Yan Road, Tin Shui Wai, New Territories
Tiu Keng Leng Branch Shops Nos. L2-064 and L2- 065, Level 2, Metro Town, Tiu Keng Leng, New Territories
Shatin City One Branch Shop 188, 1/F., Fortune City One, City One Shatin, New Territories
Ma On Shan Branch Shop Nos. 303-304, Level 3, Ma On Shan Plaza, 608 Sai Sha Road, Ma On Shan, New Territories
Sha Tsui Road Branch Shops Nos. 3-5 on G/F., Kwong Ming Building, 120-130 Sha Tsui Road, Tsuen Wan, New Territories
Fanling Branch Shop No. 84A-84B, G/F., Flora Plaza, Fanling, New Territories

Service arrangement of all branches on Saturday
From 5 March (Saturday), services of all branches will be suspended on Saturday until further notice.

Business hours of retail branches will remain as Monday to Friday 9:00 am to 4:00 pm. The cut-off time of Cheque Deposit at our ATM machine will be adjusted to 4:00 pm from Monday to Friday. Cheques deposited after the cut-off time will be processed on the following clearing day.

The Bank has been taking precautionary measures prudently at all branches, including more frequent deep cleaning and disinfection of branch premises on top of the regular daily cleaning schedule, all employees are requested to measure their body temperature before work and to put on surgical masks at work. The Bank always reminds its staff to regularly wash and sanitise their hands. Staff of the Bank would help customers to check body temperature when entering the branches and customers are encouraged to put on surgical masks. Hand sanitizer is offered in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 398 95559.

Please scan the below QR code to visit our website for branches location if necessary:


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© Bank of Communications Co., Ltd. Hong Kong Branch (A joint stock company incorporated in the People’s Republic of China with limited liability). All rights reserved.