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Bank of Communications Hong Kong Branch Announces Branch Service Change Update

Bank of Communications Co., Ltd. Hong Kong Branch holds the health and safety of our customers and employees in the highest regard. In view of the latest situation, we now take the precautionary measures. The services of selected retail branches will be suspended from 21 July 2020 (Tuesday) until further notice. Except for the retail branches listed below, other retail branches are open for business from 9:00 a.m. to 4:00 p.m. from Monday to Friday, whilst service hours on Saturday remains unchanged from 9:00 a.m. to 1:00 p.m..

The services of the following retail branches are suspended:

Branch Name



Lam Tin Branch

Shop No. 5 & 9, G/F., Kai Tin Towers, 51-67C Kai Tin Road, Lam Tin, Kowloon

Ngau Tau Kok Branch

Shop G1 & G2, G/F., Phase I, Amoy Plaza, 77 Ngau Tau Kok Road, Kowloon

Wong Tai Sin Branch

Shop N118, 1/F, Temple Mall North, 136 Lung Cheung Road, Wong Tai Sin, Kowloon

New Territories

Shatin Branch

Shop No. 193, Level 3, Shatin Lucky Plaza, Shatin, New Territories

The prudent precautionary measures are implemented in all branches, including enhancing disinfection and cleaning and all employees are requested to put on surgical masks at work. Employees will check customers’ body temperature when entering the branches, and customers are encouraged to put on surgical masks. Hand sanitizer is available in branches for use, if needed.

The Bank is committed to maintaining quality banking services. During the special circumstances, customers are advised to use the Bank’s internet banking to meet their banking needs. For enquiries, please call the Bank’s Customer Service Hotline at 398 95559.

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© Bank of Communications Co., Ltd. Hong Kong Branch (A joint stock company incorporated in the People’s Republic of China with limited liability). All rights reserved.