Home Sitemap Contact Us Head Office
I look for
Investment Loans
Credit Card Insurance
Mortgage MPF
Account Opening Appointment
CHIP ATM Card Activation
 
Cash Management  
Corporate Loans  
Trade Finance  
SME Lending  
Insurance  
 
Banking Services  
Investment  
 
Hot News

2017/9/19
Security Warning on Bogus Phone Calls and Telephone Voice Messages
Bank of Communications Co., Ltd. Hong Kong Branch (“Bank of Communications Hong Kong Branch”) would like to alert our customers and the public to bogus phone calls, telephone voice messages, emails or SMS messages. These bogus phone calls or telephone voice messages claim that customers’ bank or credit card accounts are in abnormal status or have been suspended, and request customers to provide personal information or bank account information. During the process, customers may also be directed to an operator who would request customers to provide their personal information for identity verification. Those SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions, the fraudsters may request customers to reveal sensitive personal information during the process.

Bank of Communications Hong Kong Branch declares and affirms that it has no connection with these bogus phone calls, telephone voice messages, emails or SMS messages has not made any arrangement to obtain or confirm customers’ sensitive personal information including login passwords or one-time passwords through phone calls, telephone voice messages, emails or SMS messages.

Bank of Communications Hong Kong Branch reminds customers and the public not to provide any personal information to unsolicited callers. If customers receive suspicious SMS messages, they should call the hotline at the back of the ATM cards, credit cards or on the bank’s website to verify the hotline number rather than just following the information provided in SMS messages. If customers are concerned they may have disclosed their personal details to any suspicious third parties, please call our customer service hotline at (852) 223 95559* or report to the Police.

If customer does not agree Bank of Communications Hong Kong Branch to use his/her personal data in direct marketing, he/she can inform us by the following means:
1. contact our Customer Service Representative at (852) 223 95559*;
2. download the “Opt-out from the use of personal data in direct marketing” form, complete and return to our bank by fax or by post or submit to any of our branch/sub-branches; or
3. visit any of our branch/sub-branches to complete the “Opt-out from the use of personal data in direct marketing” form.

*Press "1" > "1" > "0" after language selection (24 Hours)
*Press "2" > "0" after language selection(Mon to Fri 09:00-18:00, Sat 09:00-13:00)

Reminder of safeguarding against fraud
In view of recent fraud cases for unauthorized transactions and change of customer particulars without customer’s consent reported by HKMA, Bank of Communications Co., Ltd. Hong Kong Branch would like to alert customer in case their HKID / passport are lost, it is advised to take the following measures:

  • Approach police and immigration immediately and report the case
  • Inform the Bank and update the latest personal details
  • Check the transaction records timely and make enquiry to the bank about suspicious transactions
  • If customers are concerned their HKID/passport are being fraud use, please call our customer service hotline at (852) 223 95559 or report to the Police directly.

    2017/9/19
    Securities Market Daily (Chinese Version)
    Listen to Daily FX Commentary (Cantonese Version)
    FX Market Express (Chinese Version) 
    Daily Preferential Time Deposit

    2017/9/18
    Adjustment of the FX Margin Interest rate    

    2017/9/18
    BOCOM Offshore RMB Financial Bond Index Series

    2017/9/7
    2017 Seminar Details

    2017/8/14
    The ATM service of Kowloon Sub-Branch (Address: G/F., 563 Nathan Road, Kowloon) will temporarily be suspended from 14th September, 2017 (Thursday) to 12th November, 2017 (Sunday) due to the renovation project in this Sub-Branch, during which we will continue to provide banking services as usual. We apologize for any inconvenience caused.

    Should you have any enquiry, please call our Kowloon Sub-Branch at 3989 3110 or Customer Services Hotline at 223 95559 during office hours.

    2017/8/14
    To cope with our business development, please be informed that our Securities Counter Service at Kowloon Sub-Branch will be terminated on 16th September 2017. Customer can continue to enjoy our Securities Trading services via the Internet, BOCOM.HK(Securities) mobile application, Automated IVR telephone service and Operator-assisted hotline. We apologize for any inconvenience caused.

    You can place securities trading order through multiple channels:

    • Internet Banking - www.bankcomm.com.hk
    • BOCOM.HK(Securities) mobile application
    • Automated IVR telephone service / Operator-assisted hotline - 2913 3833

    We would like to express our special thanks to your continual support to our bank. Should you have any enquiry, please call our Kowloon Sub-Branch at 3989 3110 or Customer Services Hotline at 223 95559 during office hours.

    Risk Disclosure Statement
    The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

    2017/6/19
    To cope with our business development, our Saturday extended service hours arrangement (from 1:00p.m to 5:00p.m) of 3 Sub-Branches including North Point Sub-Branch, Sheung Shui Sub-Branch and Tseung Kwan O Sub-Branch will be suspended with effect from 22nd July 2017 (Saturday). We apologize for any inconvenience caused. Banking hours will remain as follows: Monday to Friday: 9:00 a.m. to 5:00 p.m. Saturday: 9:00 a.m. to 1:00 p.m. Sunday & Public Holidays: closed Should you have any enquiry, please call our Customer Services Hotline at 223 95559. Address North Point Sub-Branch: Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Sheung Shui Sub-Branch: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories Tseung Kwan O Sub-Branch: Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

    2017/5/15
    Issue of U.S.$ 700,000,000 Floating Rate Notes due 2020 and U.S.$ 300,000,000 Floating Rate Notes due 2022

    2017/5/5
    With effect from 1 June 2017, our Retail Banking Services Charges and Terms & Conditions for General Investment Services will be revised.
    1. Please click here to download the “Customer Notice”(For Non-Credit Card customer).
    2. Please click here to download the “Customer Notice”(For Credit Card customer).

    2017/5/4
    With effect from 15 Jun 2017, Charges of Securities Trading Services will be amended. Please click here for details.

    2017/4/28
    "BOCOM Superior Wealth Management Experience" Promotion Programme Luck Draw Result

    2017/4/28
    Nov 2016 to Feb 2017 – Winter Deposit Fiesta Promotion – Offer 4 Lucky Draw Results

    2017/3/23
    July to Oct 2016 "S2 Payroll Account Superb Welcome Package" - Offer (3) Grand Lucky Draw Results

    2017/3/10
    Please be informed that with effect from 15th May 2017 (Monday), Nina Tower Wealth Management Centre (Address: Shop No.108 on 1/F (Level 2), Nina Tower, No.8, Yeung Uk Road, Tsuen Wan, New Territories) of Tsuen Wan Sub-Branch will be moved to Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories for business.

    Should you have any enquiry, please call our Nina Tower Wealth Management Centre at 3989 3690 or Customer Services Hotline at 223 95559 during office hours.

    2017/2/28
    June to Sept 2016 Relaxing Summer Promotion Offer (3) Lucky Draw Results

    2017/2/21
    Issue of U.S.$ 850,000,000 Floating Rate Notes due 2020

    2017/1/27
    U.S.$7,000,000,000 Medium Term Note Programme

    2016/12/19
    Refer to the arrangement of Hong Kong Stock Securities Trading and Settlement Services on Christmas, New Year and Lunar New Year, Please click here for details.

    2016/12/6
    With effect from 5 Dec 2016, Charges of Securities Trading Services will be amended. Please click here for details.

    2016/12/01
    With effect from 1 January 2017, our Retail Banking Services Charges, Terms & Conditions, Credit Card Cardholder Agreement and Privacy Policy Statement will be revised.
    1. Please click here to download the “Customer Notice”(For Non-Credit Card customer).
    2. Please click here to download the “Customer Notice”(For Credit Card Holder).

    2016/12/1
    To learn more about Internet Trading Security , you can also get more information from the leaflet released by the Hong Kong Monetary Authority and the Hong Kong Association of Banks - Smart Tips on Using Internet Banking Services.

    Important Announcement -Two-factor Authentication for Securities Trading Services

    Beware of unauthorized share trading transactions via E-Banking (Chinese Version)

    2016/08/19
    HKEX launches the Volatility Control Mechanism (VCM) on 22 August 2016. Please click here for details.

    2016/02/01
    Press here to watch the TV Announcement in the Public Interest (API) jointly produced by the Hong Kong Monetary Authority and the Hong Kong Association of Banks and relevant materials to understand how to safeguard yourself from bogus calls purported from banks.

    2016/02/01
    Press here to to read the major Safety tips on using ATMs.
    Press here to read the major tips on protection of your computers and mobile phones.

    2014/08/27
    Notice of Internet Banking Security - Scam emails or phishing websites
    Beware of scam emails or phishing websites
    Security guide of Internet Banking Services
    Security guide of Corporate Internet Banking Services

    2014/08/25
    Lehman and Other Credit Linked Note Latest News...

    2013/12/24
    In view of the emergence of counterfeit notes denominated in HKD1,000 issued in the name of Bank of China (Hong Kong) under the 2003 series, deposit of these bank notes may temporarily not be accepted by our cash deposit machines and multi-function machines. Other notes are not affected.

    To deposit the bank notes that are not accepted by the machine, please approach our branch staff. If you need further assistance, please call our hotline at 223 95559.

    2012/06/04
    A proposal in respect of the unwind of Minibond Series 5 to 7 and 9

    2011/06/15
    Moving Forward Together with Our Customers
    A Proposal Relating to the Final Resolution of Certain Series of Lehman Brothers Minibonds Latest News

    2017/9/19
    Security Warning on Bogus Phone Calls and Telephone Voice Messages
    Bank of Communications Co., Ltd. Hong Kong Branch (“Bank of Communications Hong Kong Branch”) would like to alert our customers and the public to bogus phone calls, telephone voice messages, emails or SMS messages. These bogus phone calls or telephone voice messages claim that customers’ bank or credit card accounts are in abnormal status or have been suspended, and request customers to provide personal information or bank account information. During the process, customers may also be directed to an operator who would request customers to provide their personal information for identity verification. Those SMS messages claim that there were credit card transactions conducted using a customer’s credit card, and request the customer to call a bogus hotline number mentioned in the messages to check the credit card transactions, the fraudsters may request customers to reveal sensitive personal information during the process.

    Bank of Communications Hong Kong Branch declares and affirms that it has no connection with these bogus phone calls, telephone voice messages, emails or SMS messages has not made any arrangement to obtain or confirm customers’ sensitive personal information including login passwords or one-time passwords through phone calls, telephone voice messages, emails or SMS messages.

    Bank of Communications Hong Kong Branch reminds customers and the public not to provide any personal information to unsolicited callers. If customers receive suspicious SMS messages, they should call the hotline at the back of the ATM cards, credit cards or on the bank’s website to verify the hotline number rather than just following the information provided in SMS messages. If customers are concerned they may have disclosed their personal details to any suspicious third parties, please call our customer service hotline at (852) 223 95559* or report to the Police.

    If customer does not agree Bank of Communications Hong Kong Branch to use his/her personal data in direct marketing, he/she can inform us by the following means:
    1. contact our Customer Service Representative at (852) 223 95559*;
    2. download the “Opt-out from the use of personal data in direct marketing” form, complete and return to our bank by fax or by post or submit to any of our branch/sub-branches; or
    3. visit any of our branch/sub-branches to complete the “Opt-out from the use of personal data in direct marketing” form.

    *Press "1" > "1" > "0" after language selection (24 Hours)
    *Press "2" > "0" after language selection(Mon to Fri 09:00-18:00, Sat 09:00-13:00)

    Reminder of safeguarding against fraud
    In view of recent fraud cases for unauthorized transactions and change of customer particulars without customer’s consent reported by HKMA, Bank of Communications Co., Ltd. Hong Kong Branch would like to alert customer in case their HKID / passport are lost, it is advised to take the following measures:

  • Approach police and immigration immediately and report the case
  • Inform the Bank and update the latest personal details
  • Check the transaction records timely and make enquiry to the bank about suspicious transactions
  • If customers are concerned their HKID/passport are being fraud use, please call our customer service hotline at (852) 223 95559 or report to the Police directly.

    2017/9/19
    Securities Market Daily (Chinese Version)
    Listen to Daily FX Commentary (Cantonese Version)
    FX Market Express (Chinese Version) 
    Daily Preferential Time Deposit

    2017/9/18
    Adjustment of the FX Margin Interest rate    

    2017/9/18
    BOCOM Offshore RMB Financial Bond Index Series

    2017/9/7
    2017 Seminar Details

    2017/8/14
    The ATM service of Kowloon Sub-Branch (Address: G/F., 563 Nathan Road, Kowloon) will temporarily be suspended from 14th September, 2017 (Thursday) to 12th November, 2017 (Sunday) due to the renovation project in this Sub-Branch, during which we will continue to provide banking services as usual. We apologize for any inconvenience caused.

    Should you have any enquiry, please call our Kowloon Sub-Branch at 3989 3110 or Customer Services Hotline at 223 95559 during office hours.

    2017/8/14
    To cope with our business development, please be informed that our Securities Counter Service at Kowloon Sub-Branch will be terminated on 16th September 2017. Customer can continue to enjoy our Securities Trading services via the Internet, BOCOM.HK(Securities) mobile application, Automated IVR telephone service and Operator-assisted hotline. We apologize for any inconvenience caused.

    You can place securities trading order through multiple channels:

    • Internet Banking - www.bankcomm.com.hk
    • BOCOM.HK(Securities) mobile application
    • Automated IVR telephone service / Operator-assisted hotline - 2913 3833

    We would like to express our special thanks to your continual support to our bank. Should you have any enquiry, please call our Kowloon Sub-Branch at 3989 3110 or Customer Services Hotline at 223 95559 during office hours.

    Risk Disclosure Statement
    The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.

    2017/6/19
    To cope with our business development, our Saturday extended service hours arrangement (from 1:00p.m to 5:00p.m) of 3 Sub-Branches including North Point Sub-Branch, Sheung Shui Sub-Branch and Tseung Kwan O Sub-Branch will be suspended with effect from 22nd July 2017 (Saturday). We apologize for any inconvenience caused. Banking hours will remain as follows: Monday to Friday: 9:00 a.m. to 5:00 p.m. Saturday: 9:00 a.m. to 1:00 p.m. Sunday & Public Holidays: closed Should you have any enquiry, please call our Customer Services Hotline at 223 95559. Address North Point Sub-Branch: Shops Nos. 1-4 on G/F., Maylun Apartments, 442-456 King's Road, North Point, Hong Kong Sheung Shui Sub-Branch: Shops 1010-1014, G/F., Sheung Shui Centre, Sheung Shui, New Territories Tseung Kwan O Sub-Branch: Shop Nos. 252A, 252B & 253 on Level 2, Metro City Phase I, Tseung Kwan O, New Territories

    2017/5/15
    Issue of U.S.$ 700,000,000 Floating Rate Notes due 2020 and U.S.$ 300,000,000 Floating Rate Notes due 2022

    2017/5/5
    With effect from 1 June 2017, our Retail Banking Services Charges and Terms & Conditions for General Investment Services will be revised.
    1. Please click here to download the “Customer Notice”(For Non-Credit Card customer).
    2. Please click here to download the “Customer Notice”(For Credit Card customer).

    2017/5/4
    With effect from 15 Jun 2017, Charges of Securities Trading Services will be amended. Please click here for details.

    2017/4/28
    "BOCOM Superior Wealth Management Experience" Promotion Programme Luck Draw Result

    2017/4/28
    Nov 2016 to Feb 2017 – Winter Deposit Fiesta Promotion – Offer 4 Lucky Draw Results

    2017/3/23
    July to Oct 2016 "S2 Payroll Account Superb Welcome Package" - Offer (3) Grand Lucky Draw Results

    2017/3/10
    Please be informed that with effect from 15th May 2017 (Monday), Nina Tower Wealth Management Centre (Address: Shop No.108 on 1/F (Level 2), Nina Tower, No.8, Yeung Uk Road, Tsuen Wan, New Territories) of Tsuen Wan Sub-Branch will be moved to Suite 2304 on 23/F, Tower 2, Nina Tower, No. 8, Yeung Uk Road, Tsuen Wan, New Territories for business.

    Should you have any enquiry, please call our Nina Tower Wealth Management Centre at 3989 3690 or Customer Services Hotline at 223 95559 during office hours.

    2017/2/28
    June to Sept 2016 Relaxing Summer Promotion Offer (3) Lucky Draw Results

    2017/2/21
    Issue of U.S.$ 850,000,000 Floating Rate Notes due 2020

    2017/1/27
    U.S.$7,000,000,000 Medium Term Note Programme

    2016/12/19
    Refer to the arrangement of Hong Kong Stock Securities Trading and Settlement Services on Christmas, New Year and Lunar New Year, Please click here for details.

    2016/12/6
    With effect from 5 Dec 2016, Charges of Securities Trading Services will be amended. Please click here for details.

    2016/12/01
    With effect from 1 January 2017, our Retail Banking Services Charges, Terms & Conditions, Credit Card Cardholder Agreement and Privacy Policy Statement will be revised.
    1. Please click here to download the “Customer Notice”(For Non-Credit Card customer).
    2. Please click here to download the “Customer Notice”(For Credit Card Holder).

    2016/12/1
    To learn more about Internet Trading Security , you can also get more information from the leaflet released by the Hong Kong Monetary Authority and the Hong Kong Association of Banks - Smart Tips on Using Internet Banking Services.

    Important Announcement -Two-factor Authentication for Securities Trading Services

    Beware of unauthorized share trading transactions via E-Banking (Chinese Version)

    2016/08/19
    HKEX launches the Volatility Control Mechanism (VCM) on 22 August 2016. Please click here for details.

    2016/02/01
    Press here to watch the TV Announcement in the Public Interest (API) jointly produced by the Hong Kong Monetary Authority and the Hong Kong Association of Banks and relevant materials to understand how to safeguard yourself from bogus calls purported from banks.

    2016/02/01
    Press here to to read the major Safety tips on using ATMs.
    Press here to read the major tips on protection of your computers and mobile phones.

    2014/08/27
    Notice of Internet Banking Security - Scam emails or phishing websites
    Beware of scam emails or phishing websites
    Security guide of Internet Banking Services
    Security guide of Corporate Internet Banking Services

    2014/08/25
    Lehman and Other Credit Linked Note Latest News...

    2013/12/24
    In view of the emergence of counterfeit notes denominated in HKD1,000 issued in the name of Bank of China (Hong Kong) under the 2003 series, deposit of these bank notes may temporarily not be accepted by our cash deposit machines and multi-function machines. Other notes are not affected.

    To deposit the bank notes that are not accepted by the machine, please approach our branch staff. If you need further assistance, please call our hotline at 223 95559.

    2012/06/04
    A proposal in respect of the unwind of Minibond Series 5 to 7 and 9

    2011/06/15
    Moving Forward Together with Our Customers
    A Proposal Relating to the Final Resolution of Certain Series of Lehman Brothers Minibonds Latest News