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Internet Banking - Two Factor Authentication

 

1. What is internet banking ' two-factor authentication' ?

1. What is internet banking  'two-factor authentication '?

Internet banking ' two-factor authentication ' refers to a method which is designed to verify customers' identify online. In order to safeguard our customers' interests, we require some high-risk transactions be verified with a separate password. Only if the password is input and authenticated will such transactions proceed to completion. That will help enhance the security of transactions. .

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2. What are the internet banking ' two-factor authentication' methods?

2. What are the internet banking 'two-factor authentication ' methods?  

SMS one-time password and e-certificate are two typical internet banking ' two-factor authentication ' methods.

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3. Which services online need to be verified by two-factor authentication before processing?

3. Which services online need to be verified by two-factor authentication before processing?

The services are as follows:
1. Funds transfer - BOCOM account/local bank account/overseas bank account to unregistered accounts;
2. Bill payment (Merchant categories are banking and credit card services, credit services and securities brokers);
3. Accounts opening;
4. Update personal information;
5. Change statement mailing instruction.

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4. I am going to carry out high-risk transactions in the internet banking. What should I do?

4. I am going to carry out high-risk transactions in the internet banking. What should I do?

With effect from 16/11/2009, you may either register e-certificate and SMS Alert Service or register SMS one-time Password Service and SMS Alert Service for the purpose of carrying out high-risk transaction in the internet banking.

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