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Shanghai Expo Gift Card

To memorialize World Expo 2010 held in China and our Bank as the partner of World Expo 2010, we have launched a new "Shanghai Expo Gift Card".  This is the first Card with the theme of "Shanghai Expo" and this Card is exclusively issued by our Bank in Hong Kong, which is excellent for collection.  Beside, this Card is the first signature-base China Unionpay Gift Card in the world.

 

Features & Benefits of the Gift Card

  • Made of environmentally friendly material to make the city and life better
  • The first signature-base China Unionpay Gift Card in the world
  • Purchase with the Card in worldwide China Unionpay acceptance merchants
  • Purchase the Card at our Hong Kong branch or sub-branches for each at only HK$10 handling fee
  • Prepaid value at designated amount to get Expo memorial gift: Haibao mobile phone stripe or Haibao lighting key ring or Haibao umbrella
  • Waiver of handling fee for our credit card cardholders and customers applying for our credit card at the time of purchase of the Card

Remarks: Customers applying for our credit card at the time of purchase of the Card must not hold any of the credit card issued by our Bank (including principal or supplementary credit card) to be entitled to the offer of handling fee waiver.

 

General Frequently Asked Questions of the China Unionpay Gift Card ("Gift Card")

1. How does the Gift Card work?
A: Cardholder can use the Gift Card for retail purchases just like a regular China Unionpay card, up to the prepaid value designated to the Gift Card when it is issued.  This Gift Card is the first signature-base China Unionpay Gift Card in the world, cardholder needs to sign the signature stripe on the card back to make the card valid. Cardholder only needs to sign the sales slip to confirm the transaction. If being requested for password, cardholder could press the "Confirm" button on the key pad. The use of Gift Card shall be subject to the terms and conditions of the Cardholder Agreement for the Bank of Communications China Unionpay Gift Card.

2. Is there any approval procedure required for Gift Card?
A: No. The Gift Card can be purchased at the branch or any sub-branches of Bank of Communications Co., Ltd. Hong Kong Branch ("the Bank").

3. Is there any age requirement on the Gift Card cardholder?
A: Yes. The cardholder of the Gift Card must be aged 16 or above.

4. What makes the Gift Card different from other Store or Bank gift voucher?
A: The Gift Card can be used at any merchant shops that accept China Unionpay cards for payment purpose. Unlike a department store gift voucher, which limits your purchases only at the designated department store, you can use the Gift Card at any merchant shops wherever the "Unionpay" logo is displayed. For the Bank gift voucher, the recipient needs to deposit the Bank gift voucher in his/her bank account first before he/she can make use of the value printed on the gift voucher.

5. Is the Gift Card a credit card?
A: No. The Gift Card is a prepaid China Unionpay card with a minimum prepaid value of HK$100 but subject to a maximum prepaid value of HK$5,000.The Gift Card is applicable to electronic transactions for retail purchases only but does not allow any cash advance or ATM access. No credit limit will be provided.

6. How can I activate the Gift Card?
A: You can activate the Gift Card by simply signing at the back of the Gift Card before use. The Gift Card can be used at any merchant shops wherever the "Unionpay" logo is displayed and that accept China Unionpay card for payment with effect on the day following the day on which you purchased the Gift Card.

7. Can I make a purchase for more than the amount remaining on the Gift Card?
A: No. The Bank at which the Gift Card is issued will maintain an account for each Gift Card issued and the balance in the account will be reduced after each purchase in accordance with the value of each transaction. The transaction will be declined if the prepaid value designated to the Gift Card has been fully used up or the remaining balance in the account is not enough to cover the value of the transaction. Remaining balance cannot be refunded.

8. Can I request for refund or increase the prepaid value after the Gift Card is issued?
A: No. You cannot request for any refund or increase the prepaid value once the prepaid value is credited to the account on the date the Gift Card is issued.

9. Is the Gift Card applicable for cash advances or is there any transaction type limitation?
A: No. The Gift Card cannot be used for cash advances, transactions processed by manually imprinted sales slips, mail orders, phone orders, autopay, online orders or bill payments, transactions in casinos, on aeroplanes or on ocean liners, transactions at any local or overseas ATMs or such other transactions and/or at such other places or terminals which the Bank may from time to time publish (e.g. transaction made in cinema, car park, fast food outlets).

10. How can I check the balance on the Gift Card?
A: You can check the balance of the Gift Card at the branch or any sub-branches of the Bank or by calling our Customer Services Hotline at (852) 22 699 699.

11. What happens when I have spent all the value on the Gift Card or the expiry date of the Gift Card has lapsed?
A: Once the prepaid value of the Gift Card depleted or the expiry date printed on the Gift Card has lapsed, the Gift Card will become invalid for any purchases. You are not required to return the Gift Card to the Bank and may keep the specially designed Gift Card as a souvenir. The expiry date of the Gift Card is imprinted on the Gift Card under "VALID THRU", the first 2 digit is Month, and the last 2-digit is Year.

12. Can I get a replacement card if the Gift Card is lost or malfunctioned?
A: If the Gift Card is lost, the Bank will not replace the Gift Card or refund any of the prepaid value of the Gift Card. If the Gift Card has malfunctioned due to reasons other than the fault of the cardholder, the Bank may, at its sole discretion, request for the return of the malfunctioned Gift Card and issue a replacement. Gift Card valid only for the unexpired validity period and with the remaining unused prepaid value of the malfunctioned Gift Card. The Bank shall charge a handling fee at such rate as shall be specified from time to time by the Bank in the relevant promotional materials.